For questions, inquiries, or bulk orders, please email . We will respond within 1 business day, excluding Sundays and holidays.
Our Crosses are custom made upon order. Please anticipate 4 to 6 weeks for delivery. Orders are not shipped or delivered on Sundays or holidays. If there will be a significant delay in the shipment of your order, we will contact you via email. Disruptions in business due to national and state restrictions put in place in response to the Coronavirus has caused delays in the manufacture and production of our Crosses. This may result in shipping delays. We thank you for your patience during these challenging times and we will keep you informed.
At this time we only complete transactions and ship within the continental United States, Alaska, and Hawaii.
SHIPMENT AND ORDER CONFIRMATION
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). You will receive a confirmation of your order promptly.
Our company is based in Texas and is subject to the appropriate point of sale taxes as directed by the State of Texas.
The Christian Compass is not liable for any products damaged or lost during shipment. If your item was damaged upon arrival, please contact the shipment carrier to file a claim.
If the item is in its original condition, you may return it within 14 business days. We will deduct shipping charges and refund the full cost of the item. For questions, please email us at .
Please note, a tithe of our profits goes to support the international mission efforts of dedicated Christ-centered, Bible-focused missionaries in Mexico, Moldova, Peru, Russia, and Uganda. For more information on our selected organizations, please email us at .
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information - including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our online store--you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at email@example.com or by mail or telephone using the details provided below:
The Christian Compass, LLC
[Re: Privacy Compliance Officer]
117 S. Hill Top Drive, Boerne, Texas 78006, United States - (210) 623-0581